Logistics
Track every shipment, and bill for every service you deliver.
Logistics margins depend on knowing where every shipment is, what every warehouse holds and what every service should be billed at. When bookings, dispatch, warehouse records and invoicing run in separate tools, teams spend their day chasing status and re-keying data. We connect the process end to end, from order to proof of delivery to invoice.
Typical challenges
These are common challenges in the sector, not a list of client projects.
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Limited shipment and fleet visibility
Status across your own fleet and subcontracted carriers is gathered by phone and message, proof of delivery arrives on paper, and customers call for updates the system should already provide.
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Warehouse records that drift from the shelf
Location-level stock, picking errors and irregular cycle counts erode inventory accuracy, and for third-party logistics every client's stock must also be kept and reported separately.
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Complex billing and unbilled services
Contract-specific rate cards and extra charges such as waiting time, storage and handling are calculated by hand, so services get missed on invoices and billing disputes take longer to resolve.
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Re-keying between carriers, customs and customers
Bookings, shipping documents and customs clearance details are re-entered across carrier, clearing-agent and customer systems, adding delays and errors at every handover.
How we help
- Custom Software Development We build customer portals, driver and proof-of-delivery mobile apps, and APIs that connect your systems with carriers and customers, so status updates flow instead of being chased.
- ERP Solutions We build or extend ERP with warehouse, rate management and billing modules on one source of truth, so every service delivered can be traced to an invoice.
- ZATCA & E-Invoicing We embed ZATCA Phase 1 and Phase 2 e-invoicing into your billing system, including clearance of standard (B2B) invoices, so high invoice volumes stay compliant without manual steps.
- AI Agents & Automation We build document AI that extracts and classifies data from shipping documents and delivery notes, and agentic automation for repetitive back-office steps, with human approval where decisions matter.
Processes we typically map and digitize
- Order & booking management
- Dispatch & route planning
- Warehouse receiving, put-away & picking
- Proof of delivery
- Rate management & billing
- Carrier & subcontractor settlement
Guides
- Business Process Re-engineering: A Step-by-Step Guide What business process re-engineering (BPR) is, when to use it instead of incremental improvement, and how to run it step by step before an ERP rollout.
- ZATCA Phase 2 E-Invoicing: A Practical Integration Guide What ZATCA Phase 2 requires, from UBL 2.1 XML and cryptographic stamps to EGS onboarding, and how to connect your ERP or billing system to FATOORA.
- RAG vs AI Agents: Which Does Your Business Need? RAG assistants answer from your documents; AI agents plan and act in your systems. Learn when to use each and how to deploy both safely on business data.
Tell us what's slowing your operations down.
Tell us the problem you're wrestling with. We'll tell you honestly whether — and how — we can help.