Retail
Keep every branch, channel and invoice in sync.
Retail runs on volume: many branches, many transactions and stock that has to be right in every store and online. When point-of-sale, e-commerce and ERP don't talk to each other, stock figures disagree, promotions are applied unevenly and month-end becomes a reconciliation exercise. We connect your sales channels to one source of truth, with ZATCA e-invoicing built in.
Typical challenges
These are common challenges in the sector, not a list of client projects.
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POS and ERP out of sync across branches
Sales, returns and payment settlements from each branch are posted late or as summaries, so cash and card reconciliation is manual and head office never quite sees today's position.
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Inventory that disagrees across stores and online
Branch, warehouse and e-commerce stock figures drift apart through transfers, returns and delayed postings, leading to stock-outs in one location, overstock in another and overselling online.
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Promotions and pricing applied inconsistently
Price changes and promotions are pushed to branches and channels by hand, so customers see different prices and the margin impact of each campaign is hard to measure.
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ZATCA simplified invoices at the point of sale
Every POS terminal must issue compliant simplified (B2C) tax invoices with a QR code; under Phase 2, each terminal is onboarded as an EGS unit and invoices must be reported to ZATCA within 24 hours, with returns handled through credit notes.
How we help
- Custom Software Development We build integrations and APIs that move sales, returns, stock and prices between your POS, e-commerce platform and ERP, so every channel works from the same data.
- ERP Solutions We build or extend ERP for multi-branch inventory, purchasing, transfers and finance, so stock and margins are visible by branch and channel from one source of truth.
- ZATCA & E-Invoicing We build ZATCA Phase 1 and Phase 2 e-invoicing into your POS and billing flow: simplified invoices with QR codes and cryptographic stamps, 24-hour reporting and EGS onboarding.
- Dashboards & Reporting We build sales, stock and promotion dashboards by branch and channel on a governed data model, so leaders see performance without waiting for exports.
Processes we typically map and digitize
- Point-of-sale & daily settlement
- Replenishment & stock transfers
- Purchasing & supplier management
- Pricing & promotions
- Omnichannel order fulfilment
- Returns & credit notes
Guides
- ZATCA Phase 2 E-Invoicing: A Practical Integration Guide What ZATCA Phase 2 requires, from UBL 2.1 XML and cryptographic stamps to EGS onboarding, and how to connect your ERP or billing system to FATOORA.
- How to Choose an ERP System in Saudi Arabia A practical, vendor-neutral way for Saudi companies to select an ERP: define requirements, confirm local compliance, compare total cost and avoid pitfalls.
- Designing ERP Dashboards and KPIs That Management Actually Uses How to design ERP dashboards and KPIs that leaders use: start from decisions, define every metric, build one data model, and plan security and adoption.
Tell us what's slowing your operations down.
Tell us the problem you're wrestling with. We'll tell you honestly whether — and how — we can help.